Welcome to Pepvelle Skincare. By accessing or using our website (www.pepvelle.com), placing orders, or interacting with our services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website.

1. General

  • Pepvelle Pvt Ltd provides skincare products for personal use only.
  • By placing an order, you confirm that you are 18 years or older, or have consent from a guardian.
  • We reserve the right to update these terms at any time; changes will be effective immediately upon posting.

2. Products & Pricing

  • All product descriptions, images, and pricing are intended to provide accurate information; however, we do not guarantee absolute accuracy.
  • Prices are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices or discontinue products at any time without prior notice.

3. Orders & Payment

  • Orders can be placed via our website, and payments must be completed using the available payment methods.
  • Payment verification is required before we process your order.
  • We reserve the right to refuse or cancel any order if payment is not verified or if we suspect fraudulent activity.

4. Shipping & Delivery

  • Our Shipping Policy applies to all orders and outlines delivery timelines, shipping charges, and cancellations.
  • While we strive for timely delivery, Pepvelle is not liable for delays caused by courier services, natural disasters, or other unforeseen events.

5. Returns & Refunds

  • Our Refund & Return Policy governs all returns, cancellations, and refunds.
  • Products must be returned in compliance with our policy for eligibility.

6. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is the property of Pepvelle Skincare and is protected under Indian copyright laws.
  • Users may not copy, reproduce, or distribute any content without explicit permission.

7. User Responsibilities

  • Users agree not to misuse the website, attempt unauthorized access, or upload harmful content.
  • Providing accurate personal and shipping information is the user’s responsibility.

8. Limitation of Liability

  • Pepvelle Pvt Ltd is not liable for any indirect, incidental, or consequential losses arising from website use, product purchase, or misuse.
  • Our liability for any direct claims is limited to the value of the product purchased.

9. Governing Law

  • These Terms and Conditions are governed by the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

10. Contact Us

For any questions or clarifications regarding these Terms, please contact us:

  • Email: pepvelle01@gmail.com
  • Customer Care: +91 95617 27774
  • Address: Pepvelle Pvt Ltd, Ravet, Pune, Maharashtra – 412101, India